Privacy Policy

1. General Information

CERTIFIED COURSES ITALY S.r.l. (hereinafter "we" or "the company") is committed to protecting the privacy and security of personal data of our course participants. This Privacy Policy describes how we collect, use and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and Italian legislation.

2. Data Controller

Company Name: CERTIFIED COURSES ITALY S.r.l.
VAT Number: IT12345678901
Address: Via Formazione Professionale 10, 00100 Rome (RM), Italy
Phone: +39 06 1234 5678
Email: privacy@certifiedcoursesitaly.it
Website: www.certifiedcoursesitaly.it

3. Personal Data We Collect

To provide personalized course recommendations and professional training services, we collect:

3.1 Identification Data

• Name and surname
• Tax code or VAT number
• Date of birth
• Professional qualifications

3.2 Contact Information

• Personal email
• Landline and mobile phone numbers
• Complete address
• Other contact details

3.3 Professional and Educational Data

• Current job position and work experience
• Educational background and qualifications
• Career goals and interests
• Previous training and certifications

3.4 Financial Data

• Banking information (for course payments)
• Payment history
• Invoice details

3.5 Course Progress Data

• Enrollment information
• Course completion status
• Assessment results
• Learning progress tracking

3.6 Web Navigation Data

• IP address and geolocation data
• Browser type and version
• Pages visited and time spent
• Device information

4. Purpose of Processing

We use your personal data to:

1. Process course enrollments and manage student accounts
2. Provide educational content and learning materials
3. Track learning progress and issue certificates
4. Communicate important course information and updates
5. Process payments and manage financial transactions
6. Provide customer support and technical assistance
7. Send marketing communications about new courses (with consent)
8. Comply with legal and regulatory requirements
9. Improve our educational services and platform

5. Legal Basis for Processing

• Contract Performance: Processing necessary for course enrollment and delivery
• Legitimate Interest: Improving services and communicating with students
• Legal Obligation: Compliance with educational and tax regulations
• Consent: Marketing communications and optional data processing

6. Data Sharing with Third Parties

6.1 Educational Partners

• Accreditation bodies for certificate verification
• Online learning platform providers
• In-person training facility partners

6.2 Service Providers

• Payment processing companies
• Customer support platforms
• Email communication services

6.3 Public Authorities

Data is shared only when required by:

• Educational regulatory bodies
• Tax authorities for invoicing
• Law enforcement agencies (when legally required)

7. Data Subject Rights

How to Exercise Your Rights

• Contact our Data Protection Officer at privacy@certifiedcoursesitaly.it
• Include your full name, contact details, and specific request
• Provide identification to verify your identity
• Response guaranteed within 30 days

8. Data Retention

• Student Records: 5 years after course completion (legal requirement)
• Financial Records: 10 years (tax compliance)
• Marketing Data: Until consent withdrawal or 2 years of inactivity
• Web Analytics: 26 months (technical necessity)

9. Data Security

Security measures implemented:

• SSL/TLS encryption for all data transmission
• Secure cloud storage with encryption at rest
• Regular security audits and penetration testing
• Access controls and employee training
• Regular backups and disaster recovery procedures
• Multi-factor authentication for administrative access

10. Cookies and Tracking

We use cookies for:

• Essential website functionality
• User authentication and session management
• Learning progress tracking
• Analytics and performance monitoring
• Marketing and advertising (with consent)

11. International Data Transfers

Some of our service providers are located outside the EU. We ensure adequate protection through:

• EU Standard Contractual Clauses
• Adequacy decisions for approved countries
• Binding Corporate Rules where applicable

12. Children's Privacy

Our courses are designed for adults (18+). We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the data immediately.

13. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notifications. Continued use of our services constitutes acceptance of the updated policy.

14. Contact Information

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